1. Information We Collect

Personal Information: Name, email address, phone number, and other details you provide when contacting us or using our Services.

Usage Data: IP addresses, browser type, pages visited, and other data collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Provide and improve our Services

• Respond to inquiries and customer support requests

• Send service-related and marketing communications (you can opt out at any time)

• Analyse website traffic and user behaviour

3. Mobile Information and SMS Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

When you provide your mobile phone number through our website opt-in form, we collect it for the sole purpose of contacting you regarding your enquiry, providing service-related updates, and (where you have separately opted in) sending occasional marketing messages. You can revoke consent at any time by replying STOP to any SMS we send you.

4. Sharing Your Information

We do not sell your personal information. We may share limited information with third-party service providers (such as hosting, analytics, and customer support tools) strictly to the extent necessary to operate our Site and deliver our Services. These providers are bound by confidentiality obligations and may not use your information for their own purposes. Mobile phone numbers and SMS consent data are excluded from any sharing as described in Section 3.

5. Cookies and Tracking

We use cookies to enhance your experience and collect analytics data. You can disable cookies through your browser settings, but some features of the Site may not function properly.

6. Security

We take reasonable measures to protect your personal information, but no online transmission is 100% secure. Use our Services at your own risk.

7. Your Rights

You may request access, correction, or deletion of your personal data by contacting us at adam.eldaly@manaralabs.com.au.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our Site.

9. Contact Us

For any privacy-related questions or concerns, contact us at adam.eldaly@manaralabs.com.au.